Website Tools

There are a fair few lists of tools for use on the internet to make your life easy. This page was our inspiration, but here are a few pages with more tools which we can’t live without.

Below are the ones we use!

IPTools, SpeedTest.net, Del.icio.us, Trend Micro HouseCall, Default Router Passwords Database, Link Popularity Checker, Search Engine Ranking Report, Keyword Suggestion Tool, International Whois Lookup,

Search Engine Optimization and SEO Tools

Free Search Engine Submission

Voip – How to Make Cheaper Calls Through your Broadband

hat is VoIP?

In general non-technical speak, VoIP it is the ability to make phone calls via your internet connection instead of going through or paying your regular phone company.

VoIP stands for “Voice over Internet Protocol”. – it just means “internet phone”.

Internet Phone; Internet Telephone; Voip – all mean the same thing – making cheap calls over the internet to anywhere. The calls can even be FREE.

VoIP might also be referred to as:-

• Voice over Broadband
• Internet telephony
• IP Telephony
• Broadband Phone
• Broadband telephony

Next time someone asks “What is VoIP?” …. you can tell them cheap (or free) phone calls.

The Bad News

Using VoIP can dramatically reduce your phone bill, you may even be able to get free calls.

But, don’t go throwing out your old phone connection just yet.

The main disadvantage of VoIP is for emergency calls.

When you call the fire, police, ambulance from a fixed line, the operator can tell where you are calling from. So, if for some reason you are unable to speak or don’t have time they can find you. BUT if you call emergency services using a VoIP connection, there is no way of tracing the call.

So it is important to maintain a traditional phone and connection in case of emergency. At this stage this applies to 000 in Australia, 911 in the US, 999 in the UK and 112 in the EU – however you need to verify this information before taking action.

And, if you use ADSL broadband you will need to continue to maintain your phone line.

Another disadvantage of VoIP is that for the moment the internet is not always reliable and if it fails, you don’t want to be without a phone.

What Equipment Do you need?

What voip phone hardware you will require will depend on whether you are using a computer based internet phone provider or a phone based internet phone service.

Internet Phone Hardware for a Computer Based Service.

To get started making free internet phone calls you will need a few items:-

VoIP Audio Headset

A headset with built-in microphone and headphones. These can cost anywhere from £5 for a cheap set upwards – bearing in mind that the quality of your internet phone headset will ultimately have an effect on the quality of your calls.

Internet Phone Hardware for a Phone Based VoIP Service.

This is the phone hardware you will need to start making calls:-

Analog Phone Adapter (ATA)

If you intend on using your regular phone than you will need a analog phone adapter. It in effect is a bridge between your phone and the internet. Some paid VoIP services will provide you with an ATA.

Then there is some optional phone hardware that may be beneficial:-

VoIP Telephone

Instead of using your ‘normal’ phone you can buy a voip phone and therefore not require the ATA. Today’s models have buttons for VoIP features such as conference calls, PDA integration and phone number directory. Prices of VoIP phones are coming down and worth a look.

VoIP Router

While this is not necessary, if you use the internet and phone a lot then a VoIP router is worth a look. A VoIP router is probably worth the investment for a business phone. You use it instead of your standard broadband router.

What the VoIP router does is prioritize data packets that contain voice, this means that browsing the web or using email will not interfere with your phone calls. You can also now get Wireless VoIP Routers which take the signal from your broadband modem and broadcasts the wireless signal over a short distance to your other devices.

Internet Phone Hardware for ALL VoIP Services.

No matter which VoIP service you choose you will need:-

Personal Computer

Because internet phone continuously uses the central processing unit (CPU) of your computer, you need a modern computer that is fast enough to handle VoIP – something no older than 3 years old should be ok.

Broadband Internet Connection

At a minimum your broadband connection should be 512 / 256 kbps (512 relates to the “downstream”, internet to you pc and the 256 relates to “upstream”, your computer to internet). Cable, ADSL and high-speed wireless internet will all integrate with VoIP.

Directions, Map and Coverage Area

We are based in Flintshire.

The address for postage is:

Golitopia 102 Church St Connah’s Quay Deeside Flintshire Wales CH5 4AQ

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About Golitopia

Golitopia.com is a virtual IT Support Company based in Flintshire, Wales.  It has a variable number of employees, working on a freelance basis, but is managed on a day to day basis by Oli and Gilli Rhys. Specialising in the Internet, Golitopia is able to give both small businesses and residential users a quality service normally only found within a corporate environment.

Oli has worked for most of the biggest IT companies in the UK and is a member of the British Computer Society, and will soon be awarded a chartered member status.  Gilli is a computer science graduate who is a nationally recognised expert in a number of specialist web technologies.   Between them they are able to cover every area of IT relevant to small business.  From setting up a desktop PC to developing a remote disaster recovery data centre.  On the other hand, they could write a simple business to business website for you or adapt your website to make it very popular within search engine results.

The business exists due to the changing nature of the computer industry within the local area working against local businesses and individuals.

IT Support, Computer Repair Made Easy

You have a problem with your computer, what do you do?

Your PC is dead and your report needs to be delivered by noon. What are you going to do?

You are not sure what hardware you are using, and you can’t find the details from the receipt. Where are you going to find help?

You know the PC is using Windows, but you don’t know if its XP, 98, Windows 2000, NT or Vista – all you know is it isn’t doing what you want it to do – who are you going to call?

These questions are asked by people and small businesses throughout the UK every day.

There is a man in Cheshire or North Wales asking one of the above questions to himself right now!

Save yourself some trouble and take this number down now

- 07784 777 18 11

and remember to ring it next time you hear similar questions!